Jackpot City Casino - online casino review
Jackpot City is an online casino that has been around since 1998 and unfortunately their standard for fair play has certainly been compromised.
We have received numerous reports on their lack of transparency in dealing with complaints, often providing decisions with no supporting evidence leaving players frustrated and unable to access their funds.
This is a consistent theme reported on other portals as well so we highly advise visitors to stay away from this casino.
Pros and cons
- Instant play
- Live casino
- Mobile casino
- Restricted for US and UK players
Software
The site of Jackpot City Casino is available in nearly every country in the world, although American players have no access to the game. With 23 languages offered by the site, every English and French-speaking Canadian will be able to enjoy everything this casino has to offer. As soon as you visit the homepage, you are greeted by a Las Vegas-themed design. Inside you will find over 600 online games that come from Microgaming, which promises excellent quality of the software. What we liked the most about this gambling service is their outstanding customer support, complete security, and a wide range of platforms you can play on, which includes any game being available on mobile and tablets. With this amount of advantages it’s not surprising that the Jackpot City Casino is among the most popular gambling services around the globe.
Games
After a perfectly smooth launch of Jackpot City Casino on your desktop computer or mobile device, you will get instant access to any game of the 600+ titles available to play online. If you’ve already played some casino games, you probably have a couple of favorite games. There is a good chance that you will find either the same game or something very close in the huge selection of roulette, video poker, slot, and blackjack games. There are even slots designed in the theme of popular movies and TV shows, including Game of Thrones and The Dark Knight.
Slots
Jackpotcity games are powered by Microgaming software one of the industry’s top casino software companies so you’re assured of a top gaming experience.After you register and click on the games button the games library is neatly presented with all the major casino game types categorized for your ease. I fancied playing a video slot and spun a few reels on Tomb Raider but all the well know slot games are there including Thunderstruck, Avalon II, Immortal Romance and Game of Thrones etc.
Of course there are more than just the ‘brand’ name titles as Jackpot City hosts over 300 different slot games, strangely though there were few 3 reels slots, games I sometimes like to play for their simplicity and regular pay-outs.
Live Casino
If table games are more your thing then Jackpot City offers 30+ different blackjack games. Who knew that you could play 21 in so many varieties? Another skill game where players can narrow the edge is Video poker of which Jackpot City offers 22 different varieties. Fans of 100% luck games can take their chance on the 8 different roulette tables. Either way, Canadian players will want to hit the action when they get a see the ultra-realistic green felt of the table games.
Players looking for an altogether more realistic playing experience can now play live casino games powered by Evolution gaming the no1 live casino provider. On the downside Jackpot City doesn’t offer any casual or scratch games. This is very much a casino for the major casino games – slots, blackjack, roulette and video pokers.
Table Games
Fans of table games will easily find the necessary game thanks to the clear way they are arranged. Plus, with two separate categories for Blackjack and Roulette, you can explore absolutely new ways to enjoy familiar gambling titles. Other table games include Baccarat, 3 card poker, craps, and flip card. Of course, the number of table games on offer is lower than slots or video poker, but there are still plenty of games to choose from, which is why you’ll always find a new way to play with your Canadian Dollars online. With super realistic graphics and engaging gameplay, it’s no wonder that Jackpot City Casino games are so popular in Canada – they give every Canadian a chance to experience live gaming without leaving the comfort of their own homes.
Games Available
- Slots
- Blackjack
- Roulette
- Live Casino
- Poker
- Baccarat
- Craps
- Keno
- Lotteries
- Scratchcards
Cashier
JackpotCity supports all reputable payment methods, but you have to be informed that their availability depends on the country you are based in. The casino is famous for ensuring fast cashouts and secure deposits in CAD, AUD, NZD, EUR, CHF, SEK, PLN, RUB, CZK.
Jackpotcity allows you to deposit funds via VISA/ MasterCard credit/ debit cards, eCheck, INSTADEBIT, PaySafeCard, Citadel Direct, Neteller.
Deposit/Withdrawal Methods
You can pay by:
ClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Postepay, Visa Debit, Visa Electron, instaDebit, Visa, Entropay, iDEAL, Sofortuberwaisung, POLi, Envoy, EZIPay, Lobanet, UseMyFunds, eChecks, QIWI, Skrill, Direct Bank Transfer, Instant Bank, Citadel Direct
You can withdraw by:
ACH, Cheque, ClickandBuy, MasterCard, Neteller, Pay Spark, PayPal, instaDebit, Visa, EcoPayz, EZIPay, eChecks, QIWI, Skrill, iDebit, iBanq, Easy EFT
Withdrawal Times/Limits
- EWallets: 24-48 hours
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- Credit / Debit Cards: 2-6 days
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- Bank Transfers: 3-7 days
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- Cheques: 14-21 days
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- Pending Time: 24-48 hours
Currencies
Several major currencies are accepted
Argentine pesos, Australian dollars, Brazilian reals, Canadian dollars, Swiss francs, Euros, British pounds sterling, Indian rupees, Japanese yen, Mexican pesos, Norwegian kroner, New Zealand dollars, Polish zlotys, Russian rubles, US dollars
Languages
Chinese, English, German, Japanese, Norwegian, Portuguese, Spanish, French, Greek, Russian
Restricted Countries
Players from the following countries won't be able to play at
Antigua and Barbuda
Asia
Australia [8]
Belgium
British Indian Ocean Territory
British Virgin Islands
Czech Republic
Denmark
Deutschland
France
French Guiana
French Polynesia
French Southern Territories
Guernsey
Hong Kong
Hungary
Iran
Israel
Italia
Jersey
Lettland
Netherlands
North Korea
Portugal
Romania
Réunion
Singapore
Slovakia
South Africa
Spain
Swaziland
Sweden
Taiwan
Turkey
U.S. Minor Outlying Islands
United Kingdom
United States [56]
Vatican City
Österreich
Welcome Bonus
- 100% match bonus of up to 100 for the first deposit of at least , as well as 100 free spins
Device Compatibility
Desktop, Tablet and Mobile Experience
Windows, Android, Linux, Mac, iOS, Windows Phone, Blackberry
App Review
It doesn’t have a mobile app available. In order to play from your mobile device you will need to visit their webpage, regardless if you are playing from Android, IOS or Windows Mobile.
Contact Details:
Support Email: info@jackpotcity.com
US Tool Free Telephone: 1.800.890.3304
Canada Toll Free Telephone: 1.800.768.1946
Jackpot City Casino review summary
Recently taken over by Digimedia the same owners as Spin Palace, Jackpot City has undergone a bit of a renaissance with a new design and big TV campaigns.
It does not change the fact the casino has received numerous complaints and have been shockingly non responsive and unfair in handling customer issues.
It is NOT recommended to play here and it would be best to select an alternative casino to play at.
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